Privacy Policy

Please read our Privacy Policy carefully.

At Texas Surveillance & Security (“Company”), your privacy is very important to us. Information collected about you is used to process orders and to provide a personalized experience while visiting the Company’s website (“Site”), www.texas-surveillance.com. Please read on for more details about our Privacy Policy.

The Company may use information collected about you to notify you of changes to our web sites, services we offer, and other special offers we think you may be interested in.

If you do not want be contacted by the Company or wish to ensure complete information privacy, please notify the Company via email at txsilent@gmail.com. Once the message is received, we will cease to notify you or share information until you inform us otherwise.

Information that may be Collected

To interact with the Site, and purchase items from the Company, we may need to know your full name, mailing address, email address, phone number, credit card number, and credit card expiration date. This information is used for contests, promotions, processing inquiries, processing payments, and to process, fulfill, and deliver purchases and the correspondence of such items with you.

It may be necessary to share your name, address, and telephone number with a shipping company and partner of our choice to process your order, and deliver requested items to you.

The Company may request your correspondence via email, telephone, postal mail, or via the Site. Correspondence with the Company and/or Site is voluntary and your participation and response does not prohibit or influence your use of our Site.

Information obtained by the Company and/or Site is used to help the Company to provide a better Site and experience for its visitors. Some information may be shared with third party partners of the Company for research and Company development.

Hit Logs

The Company monitors and records all traffic on the Company’s Sites to industry standard Hit Logs. These Hit Logs provide the company with Site usage statistics and traffic pattern data, information to aid in the investigation of individuals that perform illegal, mischievous, or malicious activity on the Company’s Sites.

Hit Log data at a minimum may include date of visit, time of visit, host IP address, and browser type. The Company may exchange Hit Log data with other Company partners or third parties for Company development and outside research and marketing.

Cookies

The Company does use cookies. Cookies are small files that are stored by your browser on your computer that may contain personal information about you, your computer, or your experience on a particular web site. Most Web browsers accept cookies by default, but can normally be modified to prevent so.

Information Protection

When exchanging personal information, or purchasing items from the Company, the Site may utilize the industry standard Secure Socket Layer (SSL) protocol. SSL provides two way encryption for information sent between the visitor and the web site. The Company also protects personal information we collect against unauthorized access physically or electronically.

Company may release personal information under the following circumstances:

• Where release is required by law (for example, a subpoena)
• Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that the appropriate agency should be made aware of
• To appropriate persons or law enforcement agencies where your Correspondence suggests possible harm to others

Children and Minors

Because children may not fully understand privacy issues, the Company recommends that children not be allowed to view or interact with the Company’s Site without the permission or oversight of a parent or guardian.

Information Accuracy

Information accuracy is important to the Company, and we work hard to ensure the information we collect from you is correct. Personal information such as your full name, address, and zip code may be verified with the data on file with your credit card company to ensure accuracy when conducting business with the Company. These steps help to ensure the data collected is accurate and to aid in fighting fraud.

Bank Card Protection

You should always review your bank card provider’s rules and regulations before using their Credit Card, including any liability policies for fraudulent use of your card. You should immediately notify your bank if there is any unauthorized use of your Bank Card.

In Summary

The Company is committed to protecting your privacy. The Company does not normally exchange personal information about its visitors to others. We may choose to do so in the future with responsible third parties or partners for Company purposes.

If you do not want be contacted by the Company or wish to ensure complete information privacy, please notify the Company via email at txsilent@gmail.com.

Your Consent

By using our Site, you consent to the collection and use of this information by the Company. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. You should visit this page prior to each use of this Site to determine the current privacy statement.

Contacting the Company

The Company encourages you to communicate your questions, comments, concerns, or personal information changes. Please visit our Contact Us page to get in touch with us.

E-mail: txsilent@gmail.com

Phone: 281-326-0790

What a system like this actually costs

The honest answer is that it depends on camera count, resolution, how much of the site is outdoors, and whether you need analytics. But businesses deserve a real range rather than a runaround, so here is ours. A small commercial system covering entrances, a register area and a back door typically lands between $3,500 and $7,000 installed. A mid-sized warehouse, dealership or multi-tenant building running eight to sixteen cameras usually falls between $6,000 and $14,000. Large industrial sites, multi-building campuses, or anything requiring thermal, license plate recognition or fiber runs go up from there.

What moves the number most is rarely the cameras themselves. It is cable runs through finished ceilings, trenching between buildings, conduit on exterior walls, and the storage required to hold the retention period you actually need. That is precisely why we survey before quoting: the same eight cameras can differ by several thousand dollars in installation cost depending on what is between them and the recorder.

Questions worth asking any contractor

Ask for the Texas license number, and verify it. Ask whether the quote includes the storage needed for your stated retention period or whether that is an add-on discovered later. Ask who services the system in year three, and whether that is the same company standing in front of you. Ask to see footage from a comparable installation at night, not a daytime demo. Those four questions eliminate most of the bad outcomes in this industry.

Why Houston businesses choose Texas Surveillance

We have been a family-operated Texas company since 1993 — 33 years, Texas license B04080401. Over that time we have designed, installed and maintained commercial and industrial surveillance systems for the Houston Rockets, NRG Stadium, the George R. Brown Convention Center, the Houston Police Department, several municipal governments and fire departments, and many hundreds of warehouses, plants, dealerships, restaurants and storefronts across the region.

Two things set a commercial install apart from what you can buy in a box. The first is specification: cameras chosen and positioned against your actual sightlines, lighting and risk, rather than a package applied uniformly to every building. The second is service. Security contractors in this market appear and vanish constantly, and a system with nobody behind it becomes a liability the moment it fails. A large share of our work is maintaining and expanding systems we installed years — in some cases decades — ago.

What every system includes

Commercial-grade, weather-sealed hardware specified for Gulf Coast heat, humidity and storm season. Secure remote viewing from phone, tablet or desktop. Storage sized to the retention your risk actually requires rather than the minimum the recorder ships with. Full handover training so your people can find and export footage without calling us. And a free on-site survey before any of it — because a quote produced without walking the property is a guess.

Explore related solutions: IP cameras, 4K and megapixel systems, thermal imaging, mobile surveillance trailers, and our Texas service areas.